Richmond Carers Centre supports unpaid carers in the London Borough of Richmond upon Thames. We offer advice, information and emotional support to carers over the phone, by email and in person at the centre. This includes support navigating the social care system, signposting and referrals to other organisations and listening support. Carers who register with us can also access services such as carers’ workshops, regular group activities, short breaks and trips, counselling, complimentary therapies and our quarterly newsletter. Feedback from carers has shown that it is the emotional support they receive over a period of time and knowing that support is there that really helps.
An unpaid carer is ‘a person who, without payment, provides support to someone who would not manage without their help. This may be due to a physical or learning disability, mental health condition, long-term illness, addiction or substance misuse’. According to the 2011 Census, unpaid carers number approximately 15,000 in the borough of Richmond, of which over 1,600 are registered with Richmond Carers Centre. Anyone can become a carer, at any age, and often carers do not realise that they are even providing a caring role. People don’t choose to be a carer, it is usually a consequence of a change in circumstance. We support anyone affected by that circumstance, including wider family members, not just those people providing the bulk of support.