Charity No. 1092459. Registered in England. Company No. 4412793

Richmond Carers Centre

Summer Update 2023

May – June – July

Carers Support Line 020 8867 2380

Welcome to the Richmond Carers Centre Summer 2023 update, covering May, June and July 2023.

In the following pages you will find information on our face-to-face and digital services for adult and young carers, as well as local news and information, upcoming training workshops for carers, opportunities to get involved and services offered by the Richmond Carers Hub Service, and other local organisations. You will also find our programme of activities and workshops planned for Carers Week 2023.

For further information on our services visit our website

Richmond Carers Centre is continuing to run blended services with both online and face-to-face services available. 

Adult Carers Services
  • Carers Support Line Our support team provides carers with advice, information and emotional support by telephone, email, in-person at the centre and via Zoom. If you need someone to talk to call our Carers Support Line on 020 8867 2380.
  • Counselling for carers Our counselling sessions are being delivered remotely, email to join the waiting list.
  • Telephone and email support to complete funding applications for items you need to support you in your caring role. Call 020 8867 2380 or email
  • Our Workshops and Learning, and Activities programmes offer a mixture of online and in-person sessions/opportunities. 
  • Quarterly information updates by email.
To speak with a member of the Adult Carers Support Team, call our Carers Support Line on 020 8867 2380 to leave a message or email Messages are retrieved throughout the day and the team will return your call/email as soon as possible.
Young Carers Services

Richmond Carers Centre supports young carers aged 5-18 with information, advice, emotional support, one-to-one mentoring, after school groups, regular newsletters and school holiday activity programmes.

A young carer is anyone under the age of 18 taking on practical and/or emotional caring responsibilities normally expected of an adult, and can include anything from cooking, shopping and housework to administering medication, assisting with personal care such as washing or dressing, interpreting, physical support such as lifting, and even emotional support or looking after younger siblings.

For further information on this service please call the Young Carers Support Team on 020 8867 2383 to leave a message or email
Richmond Carers Centre – Information for Young Adult Carers

Richmond Carers Centre supports young adult carers aged 18 to 25 with advice, information and emotional support over the phone, by email or face-to-face. Visit Information for young adult carers for links to local organisations supporting young adult carers and other young people. 

Adult Carer Activities

Call 020 8867 2380 or email to register your interest in any of the activities below.

Registering your interest is essential. Priority will be given to newly registered carers and carers that have not attended an activity before.

Yoga activityYoga
Our Yoga sessions offer a chance to stretch your body, improve flexibility, strengthen your muscles and improve overall wellbeing by including different breathing and relaxation techniques. You should leave the sessions feeling energised, relaxed and better equipped to face the day. The sessions are for any ability with options to modify certain poses and use props to allow them to be more accessible and accommodate any injury or physical restrictions.
Wednesdays 3rd
, 17th and 31st May; 7th and 21st June; 5th and 19th July
Venue: Eel Pie Island

Horse groomingHorse Grooming
The horse grooming group activity is an opportunity to spend time with the horses at Park Lane stables. Being in contact with a horse can be very therapeutic. The session will include equine therapy, grooming and stable yard activities.
Thursday 4th May

Venue: Petersham

Kew GardensKew Gardens Trip
This monthly trip to Kew Gardens offers the opportunity to explore and enjoy the delights of Kew Gardens. Carers go free as part of our membership with the Community Access Scheme. Meet promptly to enter the gardens as a group.
Tuesdays 9th May
, 13th June and 11th July
Venue: Kew Gardens

A cup of coffeeCoffee Mornings
Join us for a hot drink and friendly conversation with fellow carers.
Wednesdays 10th May
, 14th June and 12th July
Venue: Twickenham Green

A woman swimmingSwimming
Richmond Carers Centre has hired swimming lanes to enjoy a swim with other carers. Timings include 15 minutes either side to allow time for changing.
2.45-4pm (pool time 3-3.45pm)
Fridays 12th May, 9th June and 14th July
Venue: Teddington

Tai Chi for CarersTai Chi Classes
Tai Chi sessions for carers will continue in a new location. Tai Chi is an internal Chinese martial art practised for defence training, health benefits and meditation.
Mondays 15th and 22nd May; 5th, 12th, 19th and 26th June; 3rd, 10th and 17th July
Venue: Richmond (please note the change of venue)

RCC Art ClubArt Club
The workshops will explore a range of art mediums with the opportunity to enjoy refreshments and connect with other carers in a relaxed environment.
Thursday 18th May

Venue: Twickenham Green

Around the World in 80 Days at Richmond TheatreAround the World in 80 Days at Richmond Theatre
Based on the novel by Jules Verne and adapted and directed by Juliet Forster, the play features a band of travelling circus performers embark on their most daring feat yet – to recreate the adventures of Phileas Fogg as he sets off on his race around the world. But this is a telling of two tales; fact meets fiction as we learn the incredible true story of American journalist Nellie Bly who emulated the character of Phileas in her record-breaking trip around the world.
Thursday 18th May

Venue: Richmond Theatre

Gardening clubGarden Club
Our friendly group enjoys growing plants from seeds or cuttings and tending to our garden. Anyone is welcome to come along to help, learn and chat over tea and coffee. As the weather gets warmer, the garden club will gather outside in the garden at the Centre. In May we will be sowing herbs and potting on sweet peas and tomatoes. In June we will be planting in the garden at the Centre and potting on Cosmos seedlings. In July we will be upcycling a small pot for planting.
Tuesdays 23rd May
, 20th June and 18th July
Venue: Twickenham Green

Mable Hill HouseCoffee Mornings for Parent Carers and Young Adult Carers The coffee morning for parent carers and young adult carers aged 18-25 meets in the beautiful setting of Marble Hill House and Gardens.
Wednesdays 24th May
and 28th June
Venue: Marble Hill

A bath bombLush Bath Bombs making for Young Adult Carers age 18-25 NEW
An opportunity to meet other young carers and have a chat while having fun making bath bombs using skin friendly ingredients.
Tuesday 13th June
Venue: Kingston

Growing tomatoesPlant a Salad Box to Grow NEW
Come and plant your own salad box with the garden team at Marble Hill. All materials will be provided.
Tuesday 27th June

Venue: Marble Hill

A group trying archeryArchery NEW
An opportunity to learn how to shoot a bow and arrow, covering standing positions and technique outdoors.
Thursday 6th July

Venue: Ham

Man lighting a fire in the woodsWoodland Skills NEW
A chance to study the environment and how best to adapt to it, this immensely variable activity has a focus on survival skills as well as environmental knowledge. Typical activities include: fire lighting, nature walks, cooking, cordage and tool use in creating various objects (mallets, pencils, whistles).
Thursday 6th July

Venue: Ham

Bushy Park fountainWalk and Talk in Bushy Park – Walking Group
This circular walk in beautiful surroundings is a chance to enjoy friendly conversation and a group walk around Bushy Park. In July the walk will include a visit to Water Gardens.
Thursday 20th July

Venue: Bushy Park

What would you like to see in our programme?

We are continuing to work on our programme of groups and activities and we would love to hear from you if you have any suggestions or ideas as this will help us in our planning. Please email or call 020 8867 2380.

Appointments with an Adult Carer Support Worker

If you would like to arrange an appointment with an Adult Carer Support Worker, please contact us on 020 8867 2380 or email support@ We offer appointments face-to-face at the Centre, on the telephone or online by email or video conferencing. To find out more about our services and for information relevant to your caring role, please visit our website at or connect with us on Facebook, Twitter and Instagram.

We continue to offer workshops and learning opportunities remotely, but gradually we are also offering carers some group training sessions in face-to-face settings. Please keep an eye on our service update emails for more information. To register your interest in any of the workshops below, please call Richmond Carers Centre on 020 8867 2380 or email

Mindfulness activityMindfulness Course – online via Zoom
Mindfulness practice can help relieve stress and anxiety. This course includes sitting, standing and walking meditations, mindful eating and breathing exercises. Mindfulness is not about sitting with the eyes closed and making the mind go blank. The mind is always busy thinking but when we learn to be mindful, we can see the coming and going of thoughts and emotions so we can let go of them.
Thursdays 4th May
; 15th, 22nd and 29th June; 6th July

Dementia support groupDementia Carers Information and Support Session – online via Zoom
When someone is diagnosed with dementia their partner and family often have a lot of questions. The Carers Information & Support Sessions aim to give a space for family members, carers and friends to find out more about what dementia is, how dementia affects people and your needs as a carer.

These sessions are just for carers, family members and friends of people newly diagnosed with dementia so that you have space to talk and learn freely and ask the questions you want to ask. Sessions are one-off/stand-alone – you are welcome to attend more than one session but the topics covered at each will be the same.

The sessions are run jointly by a Clinical Psychologist from Richmond Memory Service and a Carers Support Worker from Richmond Carers Centre.
Thursdays 11th May
and 13th July

Bottles for aromatherapy oilsAromatherapy Blending for Relaxation NEW
This workshop provides an introduction to what essential oils are, their therapeutic properties and how they can be used to promote wellbeing. The group will make up an essential oil blend to support relaxation which can help to manage stress or anxiety. You will take home a pulse point roller and relaxation blend for a diffuser.
Tuesday 16th May

Venue: Twickenham Green

Man supporting a womanMoving and Handling Workshop
The moving and handling workshop covers information around manual handling, risk assessment and principles of safer manual handling. During the workshop you will learn about assisting a patient:

  • to move forward/backward in a chair
  • to move from sit to stand and stand to sit
  • with a standing transfer from a chair or bed

As well as learning about:

  • assisted walking
  • raising the fallen person, and
  • use of appropriate handling aids.

Tuesday 23rd May

Venue: Richmond

Pathways Through Dementia logoCaring for Someone with Dementia – Pathways Through Dementia
This workshop covers planning ahead for dementia, paying for care, key principles of the Mental Capacity Act and Care Act and frequently asked questions on the Pathways Through Dementia help line.
Wednesday 24th May

Venue: Twickenham Green

Wooden planterCarpentry Workshop – Richmond Furniture Scheme NEW
In this carpentry activity, delivered by the Richmond Furniture Scheme, you will learn and use carpentry techniques to make a cheerful wooden window planter.
Thursday 15th June

Venue: Twickenham

Carers Allowance and Carers CreditCarer’s Allowance and Carer’s Credit and Employment information for unpaid carers
This workshop will cover key information around Carer’s Allowance and Carer’s Credit and will then focus on employment topics including employment rights for unpaid carers at work and entitlements for unpaid carers at work.
Thursday 29th June

Venue: Online or face-to-face at Twickenham Green

Connect to Tech Workshop – Age UKConnect to Tech Workshop – Age UK
In this workshop for over 55 year olds, carers have the opportunity to get support for using any type of device – smartphone, tablet or laptop – in a one-to-one session with an IT tutor. You bring your device to the workshop and have one-to-one support on how to use it for email, Zoom, using the internet or anything else that you would like to know a bit more about. If you don’t have a device, these can be provided for you to have a go.
Wednesday 12th July

Venue: Twickenham

Mosaic tilesMosaic Tile Workshop
In the Mosaic Tile Workshop you will have the opportunity to make a beautiful photo frame, coaster or mirror using mosaic tile techniques. This very therapeutic activity allows you to focus your energy on something creative and, at the same time, make a lovely object to keep.
Thursday 13th July

Venue: Twickenham Green

CLICK HERE to see E-learning options for carers
organised by external organisations
Carers Week 2023 logoCarers Week is an annual campaign to raise awareness of caring and help people to identify as carers and access much-needed support. Charities, organisations and individuals get together to show support for the millions of unpaid carers in the UK and to spread the word about the challenges they face and what needs to be done to improve their daily lives.

Call 020 8867 2380 or email to register your interest in any of the activities below.

Registering your interest in activities is essential. We will confirm your place in plenty of time before the event. We will try our best to give everyone an opportunity to participate in activities during Carers Week from 5th-9th June and the Wellbeing Day on 5th July.

Carers Week Activities

Health CheckHealth Checks by Pharmacists from NHS Pharmacy
Even though you may be feeling great, if you’re over 40 years old you may be at risk of heart disease, stroke, kidney disease, diabetes or dementia. Free NHS Health Checks are available to people aged between 40 and 74 years. They can help assess your risk of developing these common conditions, as well as help you adjust your lifestyle to reduce these risks.
30-minute slots between 10am-2.30pm. Please book to schedule your slot.
Tuesday 6th and Wednesday 7th June
Venue: Twickenham Green

Hand and arm being massagedMassage
Unwind and relax with a back, neck and shoulder massage.
25-minute massage slots between 10am-1pm. Please book to schedule your slot.
Tuesday 6th and Wednesday 7th June
Venue: Twickenham Green

Tai Chi for CarersTai Chi taster session
Tai Chi is an internal Chinese martial art practised for defence training, health benefits and meditation. Everyone welcome.
Tuesday 6th June

Venue: Twickenham Green

Group socialisingSocial Evening
Our social evening will celebrate Carers Week with the opportunity to meet other carers for an evening of friendly conversation, drinks and cream tea.
Wednesday 7th June

Venue: Twickenham Green

Bottles for perfume makingPerfume Making
To celebrate Carers Week an artisan perfumer will deliver a workshop giving carers the opportunity to make their own fragrance for men or women. 10am-12noon
Thursday 8th June

Venue: Twickenham Green

RCC Art ClubArt Club
This art class offers the chance to learn a range of techniques that will enable you to paint a forest-themed canvas with acrylic paints.
Thursday 8th June

Venue: Twickenham Green

Carer painting a ceramic bowlPottery Class
Come and explore your creative and artistic skills at a local pottery café. Paint your own piece that you will be able to take home to keep.
Thursday 8th June

Venue: Twickenham Green

River boat on the ThamesBoat Trip on the River Thames for Carers Wellbeing Day
Enjoy a relaxing boat trip and explore a stunning stretch of the river Thames in a small Classic Georgian style boat. Refreshments will be provided on board.
Three separate launches: 10-11.30am, 12noon-1.30pm and 2-3.30pm
Tuesday 4th July
Venue: Launching dock at Teddington Lock

York House TwickenhamCarers Wellbeing Day
A social opportunity for carers to come together and have a sit-down lunch and enjoy music from the band, the Riverside Trio.
Wednesday 5th July

Venue: York House

Carers Week Learning and Workshops

Call 020 8867 2380 or email to register your interest in any of the workshops below.

Registering your interest in workshops is essential. We will confirm your place in plenty of time before the event. We will try our best to give everyone an opportunity to participate in activities during Carers Week from 5th-9th June.

Know your rights - Understanding the Care Act infographicKnow Your Rights – Understanding the Care Act and Carer’s Rights
This workshop will explore the law and how it is designed to protect carers. It will provide an overview of your rights and entitlements as a carer as well as a better understanding of the Care Act.
Monday 5th June

Venue: Online or face-to-face at Twickenham Green

Woman brushing her teethOral Health run by Oral Health Practitioner Come along for free and informal advice on looking after your oral health. Receive advice on tooth brushing, diet and oral health, how to find a dentist and denture care.
Monday 5th June

Venue: Twickenham Green

Carers Assessment and Carers Emergency card infographicCarer’s Assessment and Carer’s Emergency Card – Jayne Ayris, Carers Champion and Social Worker at Richmond and Wandsworth Adult Social Care
This workshop focuses on the Carer’s Assessment and the Carer’s Emergency Card. It will provide you with an overview of their purpose, the process of getting them, and how they can benefit you. There will also be an opportunity for you to ask questions.
Monday 5th June

Venue: Online or face-to-face at Twickenham Green

Mindfulness activityCarers Week Special Online Mindfulness Course – online via Zoom
Mindfulness practice can help relieve stress, anxiety and the letting go of negative emotions. Join our online workshop for an introduction to Mindfulness. Everyone welcome.
Thursday 8th June

The scales of justiceLegal Talks
The legal talks will provide information on Lasting Powers of Attorney, Court of Protection and Wills. Following the workshop, there is the opportunity for a 20-minute follow-up call for further guidance if needed.
Thursday 6th July

Venue: Online or face-to-face at Twickenham Green


South West London Mental Health Carers' Forum - online via Zoom
A forum for those caring for someone with a mental illness. Connect with other carers. You can also hear all the latest news and views affecting carers in Southwest London and have your voices heard.
Mondays 22nd May
, 26th June and 31st July

To book your places email Matthew McKenzie at or book online


RBG Kew volunteer with a groupRBG Kew – Community Open Week 2023
Royal Botanic Gardens, Kew will be hosting their next Community Open Week from 10th-14th May 2023. 
This is a free event open to groups and individuals who may face barriers to visiting Kew independently, so that they can connect with the wonder of Kew’s science, gardens and collections. Participants will have the opportunity to meet Kew scientists and horticulturists, engage with artists and take part in a fantastic range of hands-on workshops, talks, tours and games suitable for all ages. 
The events on offer include: 

  • Dementia Friendly Health Walk
  • Sensory Tour (designed for those with visual impairment, dementia, or autism spectrum disorder)
  • Painting with plants
  • Sculpture workshop and exhibition 
  • British Sign Language tour
  • Interactive science games

Most activities operate on a drop in and take part basis, but a few are designed for specific audiences, or have a limited capacity, so pre-booking is required.
To see the full programme of activities, book your free entry tickets and register for any activities that require pre-booking, please visit the Community Open Week pages of Kew’s website here

Shepherds Star LogoGood Fridays – A Place to Shine
Organised by the local charity Shepherd’s Star, Good Fridays is a social pop-in hub on the border of Twickenham Green. You can join them for fun, food and friendship. Bring along a craft or a board game or two, learn a skill and make new friends! All welcome.
Every Friday 12noon-3pm
Venue:  United Reformed Church, First Cross Road, TW2 5QA

Richmond Foodbank logoCarers can claim foodbank vouchers
Richmond Carers Centre is delighted to announce we are now a network partner of the Richmond Foobank scheme. We are authorised to distribute Foodbank vouchers to any carer who is struggling to pay for food during the current cost of living crisis.

The scheme will continue to run throughout the year. The only condition is that carers must be registered with us. We can provide vouchers either electronically or by post.

Email or call 020 8867 2380 to claim your vouchers today.

NRS Healthcare logoCommunity Equipment Service – change in provider
Following the conclusion of a tender exercise, Richmond Council has appointed a new company NRS Healthcare to deliver the Community Equipment Service. NRS takes on the responsibility of providing this contract from the current provider Medequip from 1st April 2023. 
The community equipment service provides short- and long-term loans of equipment provided to people with an assessed health or care need to support residents to live safely and independently at home for longer. Items such as profiling beds, chairs, hoists, grab rails and walking and bathing equipment is delivered, installed and collected from resident’s homes. NRS also services and repairs any equipment that is being used.
NRS Healthcare is one of the largest companies of its kind in the United Kingdom. It is expert in providing equipment with a focus on delivering a high quality and responsive service. The new contract will operate 24/7 with standard operating hours of 8am to 8pm, Monday to Saturday and the Out of Hours service operating in the evenings, Sundays and Bank Holidays. The new telephone number for the service is 0300 100 0253

Should residents call the current Medequip number, they will be diverted to NRS Healthcare who will deal with their call.
For more information about NRS Healthcare, please visit
If you have any further questions, please contact NRS Healthcare on 0300 100 0253 or email Alternatively, please email the Council at

Mortlake Community Association logoMortlake Community Hub – previously the Warm Soup Club
Mortlake Community Association has changed the name of the Warm Soup Club to Mortlake Community Hub, which they feel better represents what they do. It is now serving a different menu.
Every Wednesday between 12noon to 3pm
Venue: Mortlake Hall, 30 Mullins Path, SW14 8EZ

Historic Royal Palaces logo with image of the Wilderness Garden at Hampton Court Sensory Palaces sessions at Hampton Court and Kew Palaces

Exploring the Wilderness Garden at Hampton Court Palace
Meet some of Hampton Court Palace’s smallest residents with the Royal Parks learning team for this special session going on a bug hunt in the glorious Wilderness Garden at the palace.
10.30am-12.30pm and 2-4pm
Thursday 25th May
Health and happiness at Kew Palace
Explore the story of George III in this special session focusing on the health, happiness and wellbeing of the Georgian royal family at Kew Palace.
10.30am-12.30pm and 2-4pm
Tuesday 13th June

Dressed to impress! – online via Zoom
Join for a sensory exploration of the fascinating fashions, huge hairstyles and wonderful beauty treatments of the Georgian court at the royal palaces.
Tuesday 27th June

A Kitchen Tour at Kew Palace
Find out where and how the royal family’s meals were prepared in this special sensory storytelling session in the great Georgian kitchens and the bountiful kitchen garden.
10.30am-12.30pm and 2-4pm
Tuesday 4th July

To book your places email Sarah Fairbairn at

Knitting Nature at KewKnitting Nature at Kew Gardens
Join Kew’s Community Learning team for some fun and creative knit and natter workshops at Kew gardens. These free sessions usually take place on the first Wednesday of the month; all abilities are welcome and materials are provided. Please note these sessions are for adults only and booking is essential.

Email to find out more.

RB Mind - Carers in Mind logoArt Therapy for Carers NEW
This six-week programme of art therapy offers an opportunity to have some time for self-care, as well as expressing yourself and your creativity through making art alongside others. It also allows space to reflect on your artwork and your experiences, to share thoughts and feelings, and receive emotional support. You don’t need to have any experience in art.
Booking is essential as places are limited.
6-week programme starting Monday 15th May

Venue: Richmond Library Annexe

Bikeworks demonstrating a tandem bikeAll Ability Cycling in Kneller Gardens
Richmond Council Friendly Parks for All and RISE (Richmond Inclusive Sport and Exercise) have partnered with Bikeworks. They are inviting carers and/or their dependents to their free All Ability Cycling Sessions this spring. After being shown how to use the cycles, they are offering the chance for a short ride to explore the park and linked green spaces.

Bikeworks will bring a range of adapted cycles, including single/tandem tricycles, side-by-side cycles for two or more people, wheelchair platform cycles and go-kart style recumbent cycles, designed for people with learning, physical and/or sensory disabilities to enjoy cycling. The sessions are suitable for anyone who wants to cycle in a park.


3rd May, 10.30am-12.30pm
10th May, 10.30am-12.30pm
17th May, 10.30am-12.30pm


Twickenham TW2 6PH
Meet by the pavilion
Download the All Ability Cycling flyer here. To book a 30 minute session, contact Frances at or Lizzy at

NOTE: Carers are always welcome to take part in any of the Friendly Parks for All activities. These include a Wellbeing Walk, an Accessible Walk and a Dementia Inclusive Litter pick, which all take place on a monthly basis. Programmes can be found here.

London Ambulance Service NHS logoogoLondon Ambulance Service launch a new Learning disabilities and Autism zone webpage
The London Ambulance Service has now published their resources for people with a learning disability and autistic people. It is hoped the resources will be used pre-emptively so people are more comfortable in accessing the service and knowing what to expect if they ever do need ambulance support.

The resources can be found on their new website page under “What to expect when an ambulance visits you”

Special Yoga Hybrid Training May 23 flyer
For information on other organisations locally and nationally offering services for carers, please click on the individual links below. 

Homelink Day Respite Centre update
Crossroads Care Richmond and Kingston service update
Integrated Neurological Services programme of groups and activities 
Richmond Borough Mind Carers in Mind programme of activities and support 
Alzheimer's Society update
ASCA Carers Group for those caring for someone with an alcohol/drug or other addiction-related problem. 
Carers Hub Service logoThe Carers Hub Service is a group of local organisations commissioned by London Borough of Richmond upon Thames and NHS Richmond Clinical Commissioning Group to provide between them services specifically for carers in the borough. The Hub service is led by Richmond Carers Centre and comprises
Homelink Day Respite Centre,
Richmond Borough Mind
Addiction Support and Care Agency
Integrated Neurological Services and
Crossroads Care Richmond & Kingston upon Thames.
Copyright © 2023 Richmond Carers Centre, All rights reserved.