Local hospitals are extremely busy at the moment. People who are unwell should only go to the A & E department if it is an emergency. If your illness or injury is less urgent you will be waiting longer and may be directed to another service. In life-threatening emergencies people should call 999 and in other cases use 111.nhs.uk.
Where to go for healthcare
Remember the following if you need urgent health care:
- If it is a life-threatening emergency, then call 999. If you are told to go to hospital, then you must go. The NHS will help you get the care you need. For all other urgent health needs contact 111.nhs.uk or phone 111.
- If you need mental health support call 111 and select the mental health option to speak to a specially trained NHS mental health professional who can provide immediate support and guidance.
- You can order medication using the NHS app or through your GP practice, which may also have an online service.
- Pharmacies provide clinical advice and over-the-counter medicines for a range of minor illnesses. Search ‘find a pharmacy NHS’ to locate an open pharmacy near you.
- If you need urgent dental treatment, contact your regular dentist. If you cannot contact your dentist use 111.nhs.uk for information about your local out of hours service.
- GP services are available. Contact your practice online or by phone to be assessed. If your practice is not open but an appointment is necessary, you will be advised of the next steps. Your appointment may be at another nearby service.
Flu cases are rising
Flu cases are rising across south west London. Every vaccination matters, especially for older people, people with long-term conditions and children aged 2-3 years old. It is important that as many people as possible are vaccinated as soon as possible.
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