Richmond Carers Centre – Young Carer Outcomes Survey 2025

Dear Young Carer,

We’d like to ask you some questions to help us understand how you may have benefited from the support you have received from the Young Carers Service over the last 12 months. It is important to our service that we are constantly improving and we would love to hear more about your experience getting support from us. Please tell us more about what you thought of the support by completing this short survey.

Your answers are anonymous. It is OK to ask for help with answering these if you need it. The survey should take approximately 3-5 minutes to complete.  PLEASE COMPLETE THIS SURVEY BEFORE 31st JULY 2025.

Thank you from all of the team at Richmond Carers Centre – Young Carers Service.

1. How would you rate the support you have received from the Young Carers Service over the last 12 months?

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

1 star = Poor | 2 stars = Not good | 3 stars = Ok | 4 stars = Good | 5 stars = Excellent

Please tell us more about the support you have received and how it has helped or not helped you?

2. How would you rate the communication you have received from the Young Carers Service over the past 12 months? (via Mailchimp/newsletters, email, text or phone)?

Rate 1 out of 5Rate 2 out of 5Rate 3 out of 5Rate 4 out of 5Rate 5 out of 5

1 star = Poor | 2 stars = Not good | 3 stars = Ok | 4 stars = Good | 5 stars = Excellent

What aspects of the communication from the Young Carers Service have been most effective or helpful for you? Are there any ways we could improve our communication with you?

Please tell us if there is any information you would like to hear more about from the Young Carers Service?

3. Is there anything you feel the Young Carers Service could improve about the support we offer to young carers?

4. When thinking about the support you receive from the Young Carers Service, is there anything you would like to see more of?

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5. Would you recommend Richmond Carers Centre – Young Carers Service to other young carers?

• Yes
• No

Submit

Please contact the Young Carers Support Team if you would like any further support or help completing the questionnaire – email youngcarers@richmondcarers.org or call 020 8867 2383. If you would like to contact our Adult Carers Support Team for further support – email support@richmondcarers.org or call 020 8867 2380.

Thank you very much for taking the time to complete this survey and telling us about your experience receiving support from our service. Your feedback is very important and is much appreciated.

From all at Richmond Carers Centre – Young Carers Service.

Privacy Notice

The purpose of this survey is to gain feedback of carers experience at Richmond Carers Centre only. All responses will be anonymous. The results of this survey will be analysed and used for reports to our Board of Trustees and funders, funding applications and for use on the Richmond Carers Centre website and newsletter.