Coordinate My Care (CMC) is a clinical service creating digitally stored urgent care plans that embed consent, connectivity and clinical context into a service that aims to coordinate better care at times of most need. Accessible 24 hours a day, 365 days a year, a single plan ensures that a patient’s wishes are respected and taken into account by everyone who will be responsible for their care.
It potentially includes important information about the patient’s illness and medication, how and where the patient would like to be cared for, and people to contact in an emergency. It aims to share this information with all the health and social care professionals who might be involved in treatment: your GP, out of hours GP, paramedics and emergency services, hospital doctors and specialist nurses.
There are two ways of proceeding with CMC. You and the person you care for can book an appointment with your cared-for’s GP (mentioning that you would like to discuss CMC) and the GP will complete the CMC care plan online at the surgery. Alternatively, you can complete ‘myCMC’ at www.coordinatemycare.co.uk and submit it online to your cared-for’s GP. The GP will approve the care plan before it goes live to check all the medical and clinical details are correct.
CMC started from a clinical need for end-of-life-care patients. It has recently been opened to other patients who may need urgent care e.g. frail elderly, those living with cancer or a serious mental health condition. Some 50,000+ patients have signed up to CMC and 20,000 healthcare professionals have been trained. Only available within London, Coordinate My Care is an NHS service hosted by the Royal Marsden Hospital.
In a number of videos hosted at www.coordinatemycare.co.uk clinicians explain how CMC came about, and there are first-hand accounts from patients demonstrating what CMC means to them. A further video is of Channel 4 News’s report about CMC, broadcast in April 2018. For enquiries about CMC, ring 020 7811 8513, email email@example.com or visit www.coordinatemycare.co.uk.
Source: Coordinate My Care